Friday, October 06, 2006

Danger Will Robinson!

I’ve recently been quite freaked out by the quality of voice recognition technology. OK so my Nintendo DS can recognise when I say four colours (blue, black, red and yellow) and the numbers zero to ten. I can accept this as they are phonetically diverse.

But yesterday I booked a hotel room for Transpocalypse via an automated system. It could recognise my name once said and spelt, it knew my address from the first line and postcode, but what freaked me out most was it recognising the city. They’ve hundreds of locations and it knew where I meant. It even read it back in that scary sub-American “you have been selected for a special offer” voice.

Scary, but better than the old days off,

“You have selected delete.”
“No. I said cancel.”
“Deleting all work. Are you sure?”
“You have confirmed deletion”


richard eichmann said...

"I'm afraid I can't allow you to do that, Dave. Daaaiiisssyyy ddddaaaaiiiissssyyyy..."

Chrissy said...

I've just seen the TV ad for the DS (with the woman on the bus talking to her 'dog')... and I thought of you.

When I started Taking Girls To The Pictures, I used to book tickets by phone, just like that. One drunken afternoon, I ended up with 32 tickets instead of 2... the cost was horrific, but common sense prevailed, well that and a) an actual adult employee instead of a spotty teen, and b) imminent and extreme violence...

Ahh, voice recognition, gotta loathe it...